10000 Mah Power Bank
- Super-Fast Charging: Power up your phone from 0 to 50% in 30 minutes.
- Dual-port charging: Power up two devices simultaneously with both type C and type A outputs for universal compatibility.
- Huge Battery Capacity: Providing up to 10000mAh of rated power for extended device usage.
- Compact & Travel-Ready: Slim, lightweight design makes it the ideal travel companion.
- Durable construction: Built to withstand everyday wear and tear.
- Safe charging: Protects your devices from overcharging, overcurrent, and short circuits.
- Super-Fast Charging: Power up your phone from 0 to 50% in 30 minutes.
- Dual-port charging: Power up two devices simultaneously with both type C and type A outputs for universal compatibility.
- Huge Battery Capacity: Providing up to 10000mAh of rated power for extended device usage.
- Compact & Travel-Ready: Slim, lightweight design makes it the ideal travel companion.
- Durable construction: Built to withstand everyday wear and tear.
- Safe charging: Protects your devices from overcharging, overcurrent, and short circuits.
ONE-YEAR LIMITED WARRANTY
At Rockstone Audio , we strive to make products that surpass your expectations and in doing so we have become known for our legendary warranty protection and exceptional customer service. We are committed to ensuring all Rockstone Audio products adhere to rigorous manufacturing standards and therefore all our products are backed with a one year warranty. When purchased through an authorized reseller or online from Rockstone Audio , we guarantee that all Rockstone Audio products to be free from physical defects in materials and craftsmanship under normal use for a period of one year from date of original purchase. This warranty does not cover damages resulting from accidents, abuse, misuse, or improper care, nor does it cover cosmetic damages due to normal "wear and tear" of the product. Warranty claims become void if the product is tampered with in any way. We reserve the right to revise or update the product, accessories, or documentation without obligation to notify any individual or entity.
If you are not completely satisfied with your purchase for any reason, we will gladly accept returns of packages within 30 days of the sale date and issue a refund minus shipping fee within resalable condition.
- Please notify and return package within 30 days from purchase date.
- All returned products must be in original packaging.
- A refund will be issued according to payment method used during time of purchase.
- Return process may take up to 1-2 weeks after it has been received.
If the product fails under normal usage, please contact customer support at sales@rockstoneaudio.com to obtain instructions on how to return the defective product to us for evaluation. Be sure to have your proof of purchase enclosed and please use the original packaging if possible; return requests cannot be processed without proof of purchase. We do not cover shipping, insurance or any import fees, duties and taxes for the returned product. Rockstone Audio will, at its sole option, repair or replace any defective product with the same product or one of equal or lesser value during the warranty term. Replacement products provided hereunder are warranted against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the original warranty period. In no event shall our liability exceed the price paid for the product. This warranty does not cover, and we will not have any liability to you for, any incidental or consequential damages caused by using the product. This warranty is non-transferable and covers only the original end-user purchaser.
EXCLUSIONS
Rockstone Audio’s One-Year Limited Warranty does not cover misuse, accident, or abuse; damage to any non-Rockstone Audio product, including, but not limited to device damage or loss of data; product purchased through unauthorized resellers, deal sites, liquidation sites, auction sites; promotional items; or incidental or consequential damages. You specifically agree that Rockstone Audio shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on any Rockstone Audio product.
Except as set forth above, Rockstone Audio makes no express or implied warranties and Rockstone Audio expressly disclaims any and all warranties including any warranty of quality, merchantability, or fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties or limitation on how long an implied warranty may last, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state (or by country or province).
For consumers who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations. LIMITATION OF LIABILITY
IN NO EVENT SHALL ROCKSTONE AUDIO , ITS OFFICERS, DIRECTORS, DISTRIBUTORS, SUPPLIERS, OR AGENTS (COLLECTIVELY “COMPANY”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF ANY ROCKSTONE AUDIO PRODUCT, INCLUDING, WITHOUT LIMITATION, DEVICE DAMAGE, DATA LOSS, OR LOSS OF USE OF ANY PRODUCT, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF COMPANY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
OBTAINING WARRANTY SERVICE
To obtain warranty service, please submit an RMA request or contact our Customer Service Department directly at sales@rockstoneaudio.com. Please allow up to 24 hours for a response.
Return Service
In the event you are not satisfied with your purchase, you may return the unopened product for a replacement or refund of the purchase price if the following conditions are met:
- Product subject to a return request must have been purchased directly from http://rockstoneaudio.com/.
- A valid order confirmation number from http://rockstoneaudio.com/ must accompany your return request.
- Returned products must be unopened and in like-new resalable condition.
- Return requests must be submitted within 30 days of original purchase.
- Once your return request is approved, Rockstone Audio will issue you an RMA# to include with your return. Return packages without an authorized RMA# will be returned to sender.
- Your RMA# must be clearly marked on the outside of the packaging.
- All returns must be post-marked within 30 days of an RMA# issuance.
- Customer is responsible for all costs associated with returning product to Rockstone Audio. Shipping charges are non-refundable.
- Any items purchased with a promotion code will be refunded as per the value after the promo code was applied.
To request a replacement or refund, please submit an RMA request or contact our Customer Service team. Please allow up to 24 hours for a response. If approved, you will receive an email from support@rockstoneaudio.com with your RMA# and further instructions on how to complete your request.
Refund notification will be sent via email after the returned item has been received and processed. The refund will be done through the same form of payment which was used for purchase. Refunds will be completed 7 to 14 business days after we receive the returned item.
If you paid for all or part of an item you want to return with a promotional coupon or code and the code has not expired, that part of your refund will be credited to your account, and will be available to use the next time you place an order at http://rockstoneaudio.com/. Please note, however, that the original expiration date still applies.
Return Shipping Address
Once an authorized RMA# has been issued by Rockstone Audio, please return your product to the following address within 30 days of issuance:
Rockstone Audio
(RMA#)
32 Howden Road
Toronto, Ontario
Canada
M1R 3E4
Holiday Returns Policy
Items shipped by Rockstoneaudio.com between November 1 and December 31 may be returned until January 31 for a full refund, subject to our other return guidelines listed above.
Our Promise
-
150+ 5 Star Reviews
The reviews speak for themselves! We are among the most loved ones over the internet.
-
100% satisfaction guaranteed
If you’re not satisfied with the performance of your Caseco purchase, please let us know and we’ll replace it.
-
Improving e-waste
Feel good about our elegantly designed cases that are fully recyclable, long-lasting and stylish.
